CEU Sessions

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Tuesday July 25, 2017

Session 1 11:15 a.m. – 12:45 p.m.

Policy

Helping Older Foster Youth with severe disabilities: Implementing Regis Little Act

Gerry Glynn, JD, LLM, MS, Chief Legal Officer, Community Based Care of Central Florida and Ericka Garcia, Esq. Director of Pro Bono Partnerships, The Florida Bar Foundation

In 2015, the Florida legislature mandated new procedures for older foster youth with severe disabilities in the Regis Little Act. This workshop will explain those procedures and help participants understand the practical and legal implications of this law. The ultimate goal of this process is to ensure no child turns 18 in our system without the support he or she needs to be safe.

Royal VII

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Breaking Barriers and Increasing Permanency through Technology:  TELEHEALTH – the New Connection

Amy-Erin Blakely, MBA-Healthcare Management, Vice President of Behavioral Health, IMPOWER and , Amanda Dawson, Director of Child Wellbeing, IMPOWER

Presentation will address traditional barriers to achieving child well-being, health, safety, and permanency and outline how technology can be utilized to assist in overcoming these barriers.  IMPOWER, the leading organization in the provision of behavioral telehealth services with over 25,000 telehealth services conducted, will outline their successful journey over the past 5 years in increasing access to care, creating collaborative and more consistent care, removing geographical barriers, decreasing costs, overcoming shortages of practitioners, decreasing wait times to receive evaluation and ongoing services, eliminating missed work/school, decreasing no shows and cancellations and removing stigma often associated with behavioral services.  In addition, IMPOWER will discuss its impact on public policy surrounding the usage and regulation of telehealth in Florida and provide a roadmap moving forward for opportunities to make service provision more readily available particularly for those in remote locations.

Royal X

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Direct Care

Preventing Burn-Out, Igniting Passion!

Tina Levene, Speaker Tina Talks Truth

“Preventing Burn-out, Igniting Passion!” provides applicable case management practices and authentic staff development in a large group participatory lecture as well as incorporating small group interactive activities with the audience. Preventing Burn-Out of employees increases staff morale, team building and decreases staff turnover. The Igniting Passion portion of this presentation, provides positive personal development skills and accomplishing self care and wellness tools to help professionals.

Royal VIII

 

Supervisory

FL-IRP: Supporting Permanency Outcomes through Diligent Recruitment and Intelligent Marketing

John Cooper, CEO, Kids Central Inc., Mike Watkins, CEO, Big Bend Community Based Care, Teri Saunders, CEO, Heartland for Children and Keith Gold, Gold and Associates

This interactive presentation and panel discussion offers attendees the first-hand opportunity to learn how the components of Diligent Recruitment emphasized by Florida Intelligent Recruitment Project (FL-IRP) are impacting outcomes for three of Florida’s CBC Lead Agencies.  Senior Leaders from the CBCs will facilitate an interactive presentation and panel discussion surrounding strategic marketing campaigns developed for their Circuits by project partner, Gold and Associates, and describing how these plans, as well as other components of Diligent Recruitment, have changed and strengthened their approach to recruiting foster and adoptive parents. The workshop will present project objectives and initial research findings related to implementation strategies, cost factors, return on investment, and the impact on child and family outcomes.

Royal IX

 

Clinical and Mental Health

Working with Parents of Sexually Exploited Youth

Casi Knowles, MA, Clinical Coordinator, Devereux Advanced Behavioral Health – Florida

Being a parent of a child that has been commercially sexual exploited evokes negative emotions and presents many challenges. Working with these families can be challenging for staff as well. Using both videos and discussion with participants, this presentation will highlight how a parent’s trauma can affect their interaction with the system and the importance of utilizing Trauma Informed Care when working with parents.

Addison East

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Leadership

Leading the Conversation: A New Narrative for Human Services

Ilsa Flanagan, Director, National Reframing Initiative

Human services play a vital role in ensuring that everyone has the opportunity to reach their full potential and contribute to their communities. Yet the sector’s important work and societal benefits are largely invisible to the public and policymakers. As a result, human services struggle to marshal the resources and long-term sustainable support necessary to address the complex issues facing our communities. Now more than ever, the human services sector needs to take advantage of research-based strategies for connecting with and activating the public. That’s why the National Human Services Assembly engaged the FrameWorks Institute, a renowned nonprofit communications think tank, to apply their evidence-based reframing strategy to human services. In this workshop, you’ll learn about the powerful narrative for human services that was proven through FrameWorks’ rigorous research and testing to improve public understanding and support for the full range of human services. We’ll do hands-on activities so that you leave the session better equipped to integrate the narrative into your communications strategies and we’ll identify opportunities for you to engage in NHSA’s National Reframing Initiative over the long-term.

*3-hour session

Addison West

 

Revenue Maximization, Child Welfare Targeted Case Management

Kathryn Shea, MSW, LCSW, President & CEO, Florida Center for Early Childhood and Christopher Card, PhD, Chief Operating Officer, Lutheran Services Florida

In 1999 through 2003 The Sarasota Community Based Care program successfully instituted Child Welfare Targeted Case Management to enhance case management services. This program created a second revenue stream for case management and allowed the case management organizations in Sarasota and Manatee counties to hire addition case managers, reduce caseloads to 10-12 children, improve outcomes and performance, and reduce turnover. This session will review the program and methodology utilized as well as lay out a strategy to implement Child Welfare Targeted Case Management system wide.

Estate Salon II

 

What if your community was asking you how much instead of why? Stop being the best kept secret in town.

Gary Yordon, President, The Zachary Group

Our interactive session will include video and print examples of what attendees will need in their marketing toolbox to become a relevant competitor for funding and support in their communities. I’ll be giving them real life examples of how and why a new paradigm of marketing can change their fundamental assumptions. We will explore the impact of traditional broadcast as well as other opportunities including social media, free media and advanced direct communication. We are confident they will see their organization, as well as the opportunities to advance their mission, in a whole new light.

Estate Salon I


Session 2 2:15 – 3:45 p.m.

Policy

A Judicial Perspective of Cross-Sector Data Sharing in Action: Opportunities, Challenges and Realities of Applying Artificial Intelligence to Address Critical Social Challenges

Judge Tony Capizzi, President, National Council of Juvenile and Family Court Judges Juvenile Court Judge, Montgomery County, Ohio

This session will explore the value, impact and realities of multi-sector data sharing involving courts, child welfare, health and education. Judge Capizzi will present on advancements occurring within artificial intelligence in the Department of Health and Human Services and throughout jurisdictions/courts within the United States. He will share ways his court is using cognitive computing to enhance case management in Ohio’s largest treatment court. Furthermore, he will outline a program to help transitioning-age youth in California learn to live independently.

Royal IX

 

Direct Care

Increasing Positive Youth Development and Life Skills through Innovative Programming

Michelle Weisheit, Director of Adoption & Independent Living Services, Family Support Services of North Florida

Family Support Services has implemented several innovative programs that are specifically designed for teens in the foster care system to promote positive youth development strategies and increase life skills . These programs create fun and unique opportunities for young people to learn critical skills while holding them accountable to specific timeframes and commitments. Presentation will be made using video footage of past programs and PowerPoint.

Royal X

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Supervisory

Growing Simple Interactions in a Community of Practice

Dr. Junlei Li, Rita M. McGinley Professor of Psychology and Human Development, Fred Rogers Institute

How can we support the learning and growth of a professional community in serving children in adversity?  Real and lasting change can start with finding what  ordinary people do extraordinarily well with children in simple, everyday moments.  In this workshop session, we practice an approach to communities of practice that rely on capturing and learning from everyday, “simple interactions” in a variety of settings, including orphanages, programs for children with disabilities, after-school, and low-income child care providers.  We explore how this approach may complement and support the larger work of professional development and system change.

*3 hour session

Addison East

 

Clinical and Mental Health

Combating Secondary Trauma: Building Resilience & Embracing Hope

Carol Campbell Edwards, MSW, LCSW, Assistant Teaching Professor, Florida State University

Are you sick and tired of feeling sick and tired? Well this interactive session is all about healing the healer, nurturing the nurturer and giving to the giver. Utilizing an interactive format, professionals will explore research which identifies the relationship between helping professionals and secondary trauma, the symptoms of secondary trauma and burnout, the impact of secondary trauma on relationships and overall health and well-being, and how to build resilience and self-care in daily practice. Participants will receive hands on tools and coping strategies.

Royal VIII

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Leadership

Leading the Conversation: A New Narrative for Human Services (cont.)

Ilsa Flanagan, Director, National Reframing Initiative

Human services play a vital role in ensuring that everyone has the opportunity to reach their full potential and contribute to their communities. Yet the sector’s important work and societal benefits are largely invisible to the public and policymakers. As a result, human services struggle to marshal the resources and long-term sustainable support necessary to address the complex issues facing our communities. Now more than ever, the human services sector needs to take advantage of research-based strategies for connecting with and activating the public. That’s why the National Human Services Assembly engaged the FrameWorks Institute, a renowned nonprofit communications think tank, to apply their evidence-based reframing strategy to human services. In this workshop, you’ll learn about the powerful narrative for human services that was proven through FrameWorks’ rigorous research and testing to improve public understanding and support for the full range of human services. We’ll do hands-on activities so that you leave the session better equipped to integrate the narrative into your communications strategies and we’ll identify opportunities for you to engage in NHSA’s National Reframing Initiative over the long-term.

*3-hour session

Addison West

 

Developing and Integrating An Effective Quality and Performance Management System: The Quality Management Council

LaToya Davenport, MM, MPA, CWCM-S, Director of Program Support Services, Father Flanagan’s Boys Town Florida, Inc. and Claudine Bolivar, MS, EdS, NCC, Senior Director of Program Operations with Father Flanagan’s Boys Town Florida, Inc.

Like most nonprofit organizations, the primary focus for Father Flanagan’s Boys Town has been living out the mission, vision and values upon which it was founded, in the midst of the day to day struggles that all charity organizations face raising funds to provide quality services, dealing with personnel issues, and the completion of the myriad of contractual obligations (local, state or federal contracts) that often times seem in direct opposition to what the organization was initially designed to provide to its clients/customers. A related issue is the difficulty in measuring effectively the impact social services have on the intended targets. It is not surprising then, that there tends to be a general lack of knowledge in the nonprofit sector with regard to the implementation of both performance management systems and continuous quality improvement systems to help move organizations forward. The purpose of this workshop is to present a case for nonprofit organizational leaders to continually assess the quality and performance of their organizations’ programs, and to take steps to continually improve that quality and performance. This workshop will seek to provide the framework for nonprofit leaders to take concrete actions to improve quality utilizing the Plan-Do-Check-Act (PDCA) methodology and implementing a Quality Management Council.

Royal VII

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Session 3 4:00 – 5:30 p.m.

Policy

Department of Children & Families Office of Child Welfare Information & Update: Results-Oriented Accountability

Ginger Griffeth, Director of Child Welfare Performance and Quality Management, Florida Department of Children and Families

Florida Department of Children and Families Office of Child Welfare representatives will share Results-Oriented Accountability (ROA) implementation updates. Presenters will introduce the ROA cycle of accountability model, the development of outcome measures, public-facing dashboards, and the application of evidence-based and research-informed practices.

Royal VII

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Direct Care

Keeping Foster Children Safe Online: The Dangers of Online Technology and Social Networking in Foster Care

Dr. John DeGarmo, Consultant, Speaker and Trainer

This session focuses on the many dangers currently associated with foster children and online technology. Social networking is also a main focus of this session. During the presentation, foster parents will be informed of the dangers associated with online technology, as well as be equipped with strategies designed to better protect the foster child.

Addison West

 

Supervisory

Growing Simple Interactions in a Community of Practice (cont.)

Dr. Junlei Li, Rita M. McGinley Professor of Psychology and Human Development, Fred Rogers Institute

How can we support the learning and growth of a professional community in serving children in adversity?  Real and lasting change can start with finding what  ordinary people do extraordinarily well with children in simple, everyday moments.  In this workshop session, we practice an approach to communities of practice that rely on capturing and learning from everyday, “simple interactions” in a variety of settings, including orphanages, programs for children with disabilities, after-school, and low-income child care providers.  We explore how this approach may complement and support the larger work of professional development and system change.

*3 hour session

Addison East

 

The Power of Thanks: Building a culture of recognition, engagement and shared values

Carol Campbell Edwards, MSW, LCSW, Teaching Assistant, Florida State University

This high energy session will focus on the importance of supporting an engaged, energized workforce using the Culture of Recognition strategy. This approach inspires greater employee engagement and loyalty; stronger, more unified teams and departments and improved customer satisfaction. Through interactive discussion and hands-on application, participants will gain tools to shape their leadership approach to inspire innovation and retention. Let’s make positive energy spread like wildfire!

Royal IX

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Clinical and Mental Health

Comprehensive Adoption Services: An Integrative Approach to Serving Adoptive Families

Ashley Sweat, Clinical Program Supervisor of the Comprehensive Adoption Services Program, Children’s Home Society of Florida

Every year, thousands of children all over the country are waiting to be adopted out of the child welfare system. Families that adopt children from foster care face unique challenges and experiences that oftentimes require specialized interventions and services. These families can oftentimes feel alone after adoption finalization as the services once provided and paid for by the various agencies are no longer available. This training will offer professionals and community members a new approach to pre- and post- adoption services that focuses on educating and supporting those who care for our most vulnerable children.

Royal X

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Leadership

CEO Leadership and Board Development

Erin Hall, CEO, Palmetto Association of Children and Families

What relationship do you have with your board? Are you an under-communicator or an over-communicator? Do you dread board meeting days or look forward to them? Let’s talk about best practices, volunteer development challenges, board fundraising, growing your board, committees and managing board members. The care and feeding of volunteers takes work but can positively impact your work and allow you to build a strong team that carries you into a capital campaign, new program or agency transformation.

Royal VIII

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Additional Materials

 


Wednesday July 26, 2017

Session 4 10:45 a.m. – 12:15 p.m.

Policy

Health, Safety, School Readiness and Background Screening In Child Care

Linda Halpin, Operations Management Consultant II, Department of Children and Families,  and Molly Grant, Project Manager, Office of Early Learning

After President Obama signed the Child Care and Development Block Grant (CCDBG) Act of 2014, the Florida Department of Children and Families began partnering with the Office of Early Learning to organize an effective plan to implement the Florida School Readiness throughout the State. This important plan included ensuring the health and safety of the children in care, which included changes to the background screening requirements.

Royal IX

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FCC Legislative Session

FCC Legislative Committee, Victoria Vangalis Zepp

Addison West

 

Direct Care

Is Your Personality Type Affecting Your Case Management Style?

Connie Pierre-Antoine, MPA, CPLPA, Staff Development Director, Partnership for Strong Families

We have long recognized the MBTI personality assessment as a non-judgmental instrument that allows people to gain an understanding of preferences, particularly with respect to energy source, information collection, decision making and the recognition of work/life patterns. Myers Briggs is widely used by organizations to develop an understanding of self and to develop effective working relationships among teams. In child welfare, it is compulsory that the child welfare professional develop relationships with children and families swiftly in order to gather information around the six (6) domains and make safety and intervention decisions. This workshop will explore the relationship between personality type and its correlation between effective case management. Each person has a preferred way of bringing in information and each person has a preferred way of making decisions. Operating exclusively in one orientation or preference means that you might miss something important. Join us! We will stretch our preferences and enhance your information gathering and decision making skills!

Royal VII

 

Supervisory

Leading From Where You Are Right Now!

Shari Jennings, MPA, Education and Programs Coordinator, Nonprofits First

You do not need permission to lead. Every moment of everyday presents and opportunity for you to lead by serving others. This workshop will explore the principles of leading from where you are, while challenging the obstacles that get in the way. The presentation will be interactive and will include handouts and activities, as well as a PowerPoint presentation.

Addison East

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Clinical and Mental Health

Working with the Maltreated Child – the Effects of Trauma on the Developing Brain

Barbara Defazzio, LMHC, DCFC, CCTP, President/CEO, Circle of Friends Services Inc.

We now have documented proof that early trauma can affect the developing brain. Since 85% of all learning takes place in the first three years of life, maltreatment during those early years can have a profound effect on all aspects of a child’s life. Participants will review the developmental learning tasks of the first three years of life, examine how trauma affects those tasks, and examine ways the caretaker can work with the child to remediate the damage of the early years to ensure a successful permanency outcome – whether it be reunification or adoption.

Royal X

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Leadership

Media Training for Board Members and the C-Suite

Jenn Petion, MA, Director of Administration and Special Projects, FamiliesFirst Network of Lakeview & Allison North Jones, CEO, North Public Relations

Do you freeze when the camera goes on and the mic is hot? Media skills are an essential tool for an executive staff and board members to have in their toolbox. Even if you agency has a public spokesperson, there are often opportunities (or crises!) that lend to another agency voice. This workshop will teach you how to convey your point in soundbytes, stay on message and come across the way you want yourself and your agency to be seen. Multiple media outlets will be covered, including broadcast, radio, print and even social. If you are striving for the C-suite, this is a great workshop for you to attend as well!

Royal VIII