Questions & Answers About The Career
The following are popular questions about Case Management. If you have further questions, please Contact Us.
Q: What are the day-to-day activities of a Case Manager?
A: Common activities include:
- Responding to emergencies;
- Completing home visits;
- Completing assessments and other paperwork;
- Following up with therapists;
- Following up with other community service providers;
- Preparing for and attending court hearings;
- Transporting clients to appointments (medical, dental, therapy, etc.);
- Arranging, transporting for and supervising visits between parents and children; and
- Building trusting relationships with children and their family members, judges, DCF attorneys, Guardians ad Litem, co-workers, foster parents and other service providers
Q: What do Florida Case Managers like the most about the job?
A: In a recent survey, Case Managers in Florida reported liking the following aspects of the job the best:
- Helping children and families;
- Spending time with children and families;
- The independence and flexibility of the job;
- The supervisors and managers they work with; and
- Court appearances.
Q: What do Florida Case Managers like the least about the job?
A: Case Managers in Florida also listed these aspects of the job as challenging in the research:
- Job stress;
- Long hours; and
Q: What qualities should a Case Manager have?
A: In the statewide survey, current Case Managers considered the following personal characteristics essential for a successful career in Case Management:
- Strong organizational skills;
- Compassion for children and families;
- A strong work ethic;
- Flexibility; and
- Resiliency/stress management skills.