Center Program Specialist – Family Resource Center

Website Lutheran Services Florida

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant.

Since 1982, Lutheran Services Florida has been providing and sharing solutions to protect Florida’s most vulnerable. Today, we are one of the largest nonprofits in Florida touching 1 in 50 Floridians with a wide range of services, including:

early childhood education
refugee and immigration
mental health and substance abuse
juvenile justice
child welfare

LSF is looking for a talented Center Programming Specialist who wants to make an impact in the lives of others.

Purpose & Impact

The Center Programming Specialist is responsible for providing coordination, assistance, and support with relevant duties as needed for all Children’s Board Family Resource Centers (CBFRCs). The position will coordinate and deliver programming based on the determined needs of the community. The position will be knowledgeable in community resources and partners that can provide programming to families with school-age children in the Centers. The pay for this position is $17.23 – $20.19 an hour.

A Day in the Life of a Center Programming Specialist

Develop and maintain knowledge of community resources to meet the needs of families
Supports community and member needs assessments through surveys, interviews and other means to identify community and member needs.
Develops and implements family support programming that meets a full range of family needs at all Centers.
Supports the development and delivery of monthly Center Driven themed engagement events that are educational and/or social.
Participates in programming at each Center on a regular basis to include direct delivery of family support programming.
Supports and trains Center staff in the delivery of family support programming.
Document services, maintain records, complete reports, purchase supplies, input data into a data base system
Coordinate volunteer applications and training
Assist Center Programming and Support Supervisor with special assignments and projects
Provide support for CBFRC data collection and entry
Participate in community outreach, education, and special events
Assists with operation of Centers to assure Centers meet or exceed all quality assurance, fiscal, legal and contract requirements
Coordinate and assist service partners or organizations using the facility who serve Center members
Maintains positive working relationships and facilitates communication with community partners
May supervise volunteers as required
Perform daily operating procedures
Prepare meeting and event fliers
Other assigned duties as directed

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.Located at one Center but will report to any Center that needs support
Understand the value and foundation of the Protective Factors framework
Practice Family Support Principles
Cross trained to perform daily operating procedures
Participate in Center events and work to support contractual outcomes
Obtain training in the Center data system: Attendance and Needs Tracking System and
Maintain member confidentiality
Bilingual employees may be needed to review and/or translate (verbal or written
Attend mandatory trainings and perform other duties as assigned.

Physical Requirements:

Must have a high level of energy, positive attitude, adaptability to irregular hours.
Must be able to work flexible hours to include some evenings and Saturdays.

Education: Bachelor’s Degree in Social Work or related field required.


Two years of experience in providing support services and related programming to families.
Additional education and/or other experience may be used to meet this requirement.

Skills:A proven ability to work cooperatively with a variety of people.  Knowledge of office equipment. Must have telephone skills, excellent communication skills, both written and oral, with the ability to draft good, clear correspondence and reports.  Must have good bookkeeping and budgetary skills. Proficient computer skills (Microsoft Office) including Excel skills.

Why work for LSF?

Ability to Make an Impact in Multiple Areas

LSF offers several programs, spanning across a wide range of populations in need. This gives our team members an opportunity to learn and potentially work in programs outside of their direct area. Either way, members of the LSF family will play a part in transforming the lives of those in need.


A career at LSF means working and learning alongside talented professionals in a dynamic and inclusive environment. The values of our organization – OPEN-MINDED, COMPASSIONATE, GENEROUS, VISIONARY and HONESTY – drives each one of us.

People working at Lutheran Services Florida treat each other like family. Whether you work on the front lines or work in an office, you share a common bond that is felt throughout the organization.

Growth Opportunities

Because of the variety of programs we offer throughout Florida, team members have the option to explore areas of interest in other programs or grow within their existing program/department.

Amazing benefits package including:

Medical, dental and vision
Teledoc (24/7 access to doctors via phone and video)
Employee Assistance Program (EAP)
Long-term disability
Employer paid life insurance (1X salary), AD&D
Health and dependent care FSA
13 paid holidays + 1 floating holiday
Generous PTO policy
403(b) Retirement plan with 3% discretionary employer match
Tuition reimbursement
Additional Voluntary Benefits

Short-term disability
Group life insurance
Accident, critical illness/Cancer and hospital policy
Legal Shield coverage
Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.

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